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BOOK A SHEPOD

 

BOOKING TERMS & CONDITIONS

The following Booking Terms together with the general information contained on this website www.smardalemillshepods.com form the basis of your contract for your holiday.

 

Please read carefully as they set out our respective rights and obligations. In these Booking Terms, “guest”, “you” and “your” means the person named on the booking confirmation and all other persons staying at the property during the rental period. “us” and “our” relate to Smardale Mill shepods. All reservations are made subject to these Booking Terms.

MAKING YOUR BOOKING

Once we have received your booking request we will, subject to availability, confirm your stay by email. Please check the details on your email and contact us straight away if there are any issues.

DEPOSIT

A non-refundable deposit of £100 is required to secure your booking. The remaining holiday balance is due 4 weeks before arrival. 

CANCELLATION POLICY

If unforeseen circumstances arise, contact us to discuss cancellation or amendment options. 

GUEST RESPONSIBILITY

When booking a shepod the Hirer undertakes to keep the premises and all furniture, fixtures, fittings and effects in or on the premises in the same state of repair and condition as the same are in at the commencement of the letting and shall report and pay to the owners the value of any part of the premises, furniture, fittings and effects so destroyed or damaged as to be incapable of being restored to its former condition.

Families are welcome at Smardale Mill shepods, however we ask you to respect the nature of the location being set on a working family farm. Therefore, children must be supervised at all times. 

NO SMOKING 

Both of our shepods are strictly no smoking.

DOGS

We welcome two well behaved dogs at Smardale Mill shepods, for the consideration of other guests are to be kept under control at all times and exercised under your supervision. We also ask dogs to be kept on leads especially around livestock as failure to do this can cause significant distress to the animals. 

Frequently asked questions

Do I need to pay a deposit?


Yes, a £100 deposit is required to confirm and secure your booking.




Are dogs welcome?


Yes! Two well behaved dogs are welcome to come with you to your stay at Smardale Mill shepods. We politely request you consider other guests and keep your dogs on their leads as the pods are situated on a working farm.




Are the shepods suitable for families?


The shepods can sleep 2-4 people comfortably on a double bed and a sofa bed. Children and families are more than welcome. We ask that children are supervised at all times as the pods are situated on a working farm with machinery and livestock.




What facilities are provided in the shepods?


The kitchen's in the shepods are well equipped with sink, microwave oven, toaster, hob, fridge, crockery and all other utensils you may need. We provide bedding for the double bed, however we ask if you require the sofa bed to provide your own bedding. Towels are supplied.




What time is check in/ out?


Check in is from 2pm onwards and check out is 10am on morning of departure. If you require a early check in we will do our best to accomodate this for a small charge. Please email smardalemillshepods@gmail.com to arrange this, at least one week prior to arrival.




What extra COVID-19 safety measures have you implemented?


The health and safety of our guests is extremely important to us at Smardale Mill shepods. In response to the COVID-19 pandemic we are allowing extra time to perform deep cleaning after every stay. Hand sanitiser is provided at the Shepods and Government guidance states that people should take particular care to maintain excellent hygiene, washing hands and surfaces especially when using shared facilities like bathrooms wherever possible. Should you feel unwell or develop symptoms before your stay at the shepods we ask you contact us to discuss postponing your stay.